Security, privacy, and reliability by design
How NexorbitLabs approaches customer data protection, responsible operations, and trustworthy software delivery — from secure SDLC practices to accessibility and responsible AI.
Trust metrics
Operational and delivery commitments that underpin how we build and operate software.
Not published yet
This section will be published when the content is verified and ready for the public site.
Security overview
Core Trust Center topics — from secure delivery to privacy, compliance, infrastructure, AI, and status.
Privacy commitment
Purpose limitation, minimization, and transparent handling of personal data — with a full legal policy available.
We collect and process personal data only for stated purposes, limit retention to what delivery and legal obligations require, and support individual rights. Read the Trust Center privacy overview or the full legal Privacy Policy.
Programs and roadmap
Published compliance items. Unverified programs are labeled Roadmap — never as certifications.
GDPR
Privacy-by-design delivery patterns for minimization, access control, retention, and subject-rights workflows.
Roadmap: Formalize DPIA templates and processor evidence packs for customer reviews.
CCPA
Consumer privacy request handling patterns for U.S. state privacy obligations where applicable.
Roadmap: Publish request workflows and retention matrices when U.S. processing scope is confirmed.
ISO 27001
Information security management system formalization path.
Roadmap: Define ISMS scope, control owners, and evidence collection before any certification claim.
SOC 2
Trust Services Criteria control evidence for operated services — not attested today.
Roadmap: Build control inventory and independent attestation plan when operated SaaS scope requires it.
HIPAA
Healthcare privacy and security patterns for appropriately scoped engagements.
Roadmap: BAAs, PHI minimization, and environment isolation defined per engagement — no general HIPAA certification claim.
PCI DSS
Payment architectures that prefer tokenized providers and minimize card-data exposure.
Roadmap: Scope reduction guidance only until a specific PCI assessment is commissioned.
Cyber Essentials
Baseline cyber hygiene controls for organizations that require Cyber Essentials alignment.
Roadmap: Assess applicability and evidence needs before any badge or claim is published.
AI Governance
Human oversight, privacy-first model use, evaluation, and risk review for AI features we deliver.
Roadmap: Expand evaluation checklists and customer-facing AI policy detail as products reach Live status.
OWASP practices
Secure SDLC habits informed by OWASP guidance — not a certification.
Roadmap: Continue mapping reviews to ASVS-informed controls by application risk.
Accessibility (WCAG)
WCAG-oriented design and engineering targets for interfaces we control — not an audited conformance claim.
Roadmap: Publish accessibility statement updates when formal audits are completed.
AI governance principles
Human oversight, privacy-first models, and risk-based controls for AI-assisted products.
Human oversight
High-impact AI outputs are reviewable by people. Escalation paths exist for sensitive decisions.
Privacy-first AI
Training and inference designs minimize personal data. Customer data is not used to train shared models without agreement.
Explainability principles
We prefer systems that can surface why a recommendation was made when the use case demands it.
Operational reliability
Uptime goals, maintenance policy, and status commitments for platforms we operate.
Soon
Status page
A public component status and incident feed is planned. Contact us for operational updates on contracted platforms today.
Scheduled
Maintenance window
For platforms we operate under contract, planned maintenance is announced in advance when practical, except for emergency security patches.
Direct
Incident updates
During active incidents on contracted platforms, we aim to share status, impact, and next-update timing with the account team.
Legal documents
Policies and agreements that govern how we handle data, use of services, and contractual commitments.
Common questions
Answers about security, privacy, and how to engage our trust teams.
Contact the security team
Report vulnerabilities, request vendor questionnaires, or ask about our security program.
Talk with our security team
Request documentation, report a vulnerability, or start a vendor security review via nexorbitlabs@gmail.com — or reach us through Contact.